qq777 Privacy Policy

qq777 (hereinafter "we", "our", or "the platform") places the highest priority on the privacy of users in Bangladesh. This privacy policy explains how your information is handled when you register, log in, or use any service on qq777. Please read this policy carefully, as it forms the legal basis for the information relationship between you and us.

By using our services, you are agreeing to the terms of this policy. For full details on the general terms of use of qq777, please read our Terms and Conditions.

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1 Definitions and Scope

In this policy, "personal information" refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, national ID details, financial transaction data, and browsing activity. This policy applies to all services provided through qq777's website, mobile app, and other digital channels.

This policy has been prepared solely for users residing in Bangladesh who have a direct relationship with qq777. It does not apply to third-party websites or services.

2 Types and Sources of Information Collected

2.1 Information You Provide

When you create an account or contact qq777, we collect the following information:

• Full name and date of birth (for age verification — minimum age for all services is 21+)
• Mobile number and email address
• Required details from your national ID card or passport
• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Messages and complaints sent via live chat or email

2.2 Automatically Collected Information

When you use the platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type, operating system, and version
• Login time, session length, and pages visited on the platform
• Data collected through cookies and similar tracking technologies
• Gaming activity, betting history, and transaction details

2.3 Information from Third-Party Sources

In some cases, we may also receive information from mobile financial service providers (such as bKash, Nagad, Rocket, Upay) or identity verification services, which is then linked to your account.

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3 Purposes of Using Information

Collected information is used only for the following legitimate purposes:

• Account Management: Registration, login, password recovery, and identity verification.
• Financial Transactions: Processing deposits and withdrawals and ensuring the ৳500 threshold requirement.
• Customer Support: Resolving your questions and complaints via live chat and email.
• Security and Fraud Prevention: Detecting and preventing suspicious activity.
• Service Improvement: Improving the user experience and the quality of the platform.
• Age Verification: Ensuring all users are 21 years of age or older.
• Relevant Communications: Sending necessary notifications and updates (with your consent).

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4 Data Storage and Protection

4.1 Security Measures

qq777 has implemented industry-standard technical measures to protect your information. SSL encryption is active on our platform, keeping data transfers between your browser and our servers secure. In addition, firewalls, regular security audits, and access controls are maintained.

4.2 Retention Period

All relevant information is retained for as long as your account is active. Even after an account is closed or deactivated, certain information may be kept for the applicable period required by legal obligations, dispute resolution, or fraud investigations.

4.3 Staff Access

Only trained and authorised staff may access your information for the purpose of providing necessary services. All access is logged and reviewed regularly.

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5 Sharing Information with Third Parties

qq777 never sells or rents your personal information for commercial purposes. However, necessary information may be shared with specific parties in the following limited circumstances:

5.1 Payment Processors

Information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant mobile financial service provider. This sharing is limited strictly to transaction processing.

5.2 Technology Service Providers

Trusted third parties may be used for server hosting, cybersecurity, and analytics services. All such parties operate under strict confidentiality agreements and may not use your information independently.

5.3 Legal Obligations

Where disclosure of information is required by a court order, a legitimate request from a government authority, or applicable law, qq777 is obliged to comply. In such cases, the necessary information will be provided to the relevant authority.

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6 Cookie Policy

Cookies and similar technologies are used on the qq777 website and app. Cookies are small text files stored on your device that help improve your experience of using the platform.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions and ensuring security. They cannot be disabled.

6.2 Analytics Cookies

Analytics cookies are used to understand how users interact with pages on the platform. This information is collected in aggregated and anonymised form.

6.3 Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

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7 Your Rights

All users registered with qq777 have the following rights:

• Right to Know: You have the right to know what information we hold about you and how it is used.
• Right to Correction: You may request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Data Portability: You may request a copy of the information held about you in a structured format.

To exercise these rights, please contact our customer support. We aim to respond to all requests as quickly as possible.

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8 Protection of Minors' Information

All services of qq777 are strictly for individuals aged 21 or older. We do not knowingly collect information from any minor. If we suspect that a minor has registered, the relevant account will be suspended immediately and any collected information will be deleted.

For more information on responsible gaming practices, detailed guidance is available on our Responsible Gaming page.

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9 International Data Transfers

Our servers and technology infrastructure may be located outside Bangladesh. When your information is transferred to or stored in another country, we ensure that it remains protected in accordance with the standards of this privacy policy and that applicable international protection measures are in place.

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10 Policy Changes

qq777 reserves the right to amend this privacy policy at any time. If any significant changes are made, a notice will be posted on the platform or sent to your registered email. Continued use of the service after any changes will be considered as your acceptance of the revised policy.

The date of any change is always noted at the top of this page under "Last Updated". We recommend reviewing this policy regularly. For answers to common questions, visit our FAQ page.